Shipping

We're excited to be shipping throughout Europe and the United Kingdom from our fulfilment centre in France.

All orders are packed and dispatched as quickly as possible by our warehouse team. Once your order has shipped, you'll receive a confirmation email with tracking details so you can follow its journey.

Shipping Rates

Free Shipping on orders over €120

Destination	Shipping Rate
France	€12
European Union	€15
United Kingdom	€15

Estimated Delivery Times

We aim to deliver your order as quickly as possible.

Destination	Estimated Delivery Time
France	3–5 business days
European Union	3–5 business days
United Kingdom	3–5 business days

Please note that delivery timeframes are estimates only and may vary due to carrier delays, customs processing, severe weather, public holidays or other factors outside our control.

Order Processing

Orders are typically dispatched within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.

If you have any questions about your order, please contact us at care@sandekids.com and we'll be happy to help.

Pre-Orders

If your order contains a pre-order item, your order will be dispatched once all items are available unless otherwise stated on the product page.

Customs, Duties & Taxes

European Union

Orders shipped within the European Union are delivered without additional customs duties or import taxes.

United Kingdom

Orders shipped to the United Kingdom may be subject to local import VAT, duties or customs charges depending on the value of your order and current UK regulations. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.